Understanding Virtual Medical Assistant Services Workflow for Healthcare Providers
A Virtual Medical Assistant (VMA) provides remote administrative and clinical support to healthcare providers. VMAs handle appointment scheduling, patient data entry, insurance verification, medical transcription, and billing assistance. They help streamline workflow, reduce administrative burdens, and improve patient engagement.
Schedule patient visits, follow-ups, and cancellations. Send reminders to reduce no-shows.
Appointment Scheduling & Management
Patient Data Entry & Record Maintenance
Update electronic health records (EHR) with patient details. Ensure accuracy in medical history and documentation.
Confirm insurance eligibility before appointments. Obtain prior approvals for necessary procedures.
Manage emails, fax documents, and handle provider correspondence. Streamline office operations for better efficiency.
Respond to patient inquiries and appointment requests. Follow up on medication adherence and post-visit care.
Assist with charge entry and claim submission. Verify coding compliance and billing accuracy.
Convert provider dictations into structured medical notes. Assist in clinical charting for accurate record-keeping.
Insurance Verification & Pre-Authorization
Patient Communication & Follow-Up
Medical Transcription & Documentation
Administrative Support & Workflow Optimization
Billing Assistance & Claim Processing
Drug Authorizations & Refill Management
Dealing with the pharmacies & Insurances to get pre-approvals on medications. Sending out the refills to the patient to ensure patient compliance.
Our Success In Numbers
We are dealing with the clients since a long time
$125M+
Value of Claims Processed
Since 2019
99%
Total Revenue Collected
24
Accounts Receivable Days
48 Hours
Turn Around Time
1,000,000+
Number Of Claims Processed
99%
Customer Retention
98%
First Pass Clean Claim Rate
15-20%
Revenue Improvement
26 Days
Turn Around Time For Payment
35%
Reduction In Accounts Receivable
Enhancing Healthcare Efficiency with Remote Support of Virtual Medical Assistant
Reducing Administrative Burdens for Physicians
Physician burnout has become a growing concern, with studies showing that doctors spend nearly 49% of their workday on administrative tasks instead of patient care (JAMA, 2023). Managing patient records, scheduling appointments, handling insurance authorizations, and responding to patient inquiries consume valuable time that could be spent providing medical services. Our Virtual Medical Assistant (VMA) services alleviate this burden by providing trained professionals who handle these essential tasks remotely. By integrating seamlessly with healthcare workflows, our VMAs help increase efficiency while reducing operational costs. Research from Healthcare IT News (2023) indicates that implementing virtual assistants can improve clinic productivity by up to 30%, allowing providers to see more patients without compromising care quality. Our VMAs are HIPAA-compliant, ensuring that patient data is handled securely and confidentially. From managing EHR updates to assisting with telehealth coordination, our services help optimize administrative workflows and reduce physician workload.
Cost-Effective and Scalable Support
Hiring and training in-house administrative staff can be costly and time-consuming for healthcare providers. Virtual medical assistants offer a cost-effective alternative by providing on-demand support without the overhead expenses of full-time employees. According to a study by Deloitte (2023), healthcare organizations that adopt virtual assistant services reduce operational costs by an average of 25% while maintaining high service quality. Our virtual assistants are trained in medical billing, patient communication, and documentation, ensuring that practices run smoothly. By outsourcing administrative functions, providers can allocate resources more efficiently, reducing the financial strain of staffing. Additionally, our services are scalable, allowing practices to adjust support levels based on patient volume and business needs. Whether a small private practice or a large healthcare facility, our VMAs enhance efficiency, improve patient engagement, and ensure administrative tasks are handled professionally.
Call Us Now | +1 (323) 412-5399
Call Us Now | +1 (323) 412-5399
Reduces operational costs compared to in-house staff.
Ensures accurate medical documentation and billing support.
Improves patient communication and scheduling accuracy.
Enhances efficiency by handling routine administrative tasks.
BENEFITS OF AN EFFICIENT VIRTUAL MEDICAL ASSISTANT SERVICES
Frees up providers to focus on patient care.
Call Us Now | +1 (323) 412-5399
What Our Clients Say?
Evo Care Medical Billing has been a game-changer for our practice. Their expertise in Chronic Care Management (CCM) helped us significantly increase patient enrollments, resulting in an incredible 233% revenue growth within six months. Their team streamlined our workflow, improved patient engagement, and ensured compliance, making a lasting impact on our success. We highly recommend their services to any healthcare provider looking to optimize billing and patient care.
Diane Baucom- Chronic Care Manager - AIMS Florida
Earn more and get paid faster with Evocare Medical Billing's 24/7 services.
Evocare is a medical billing provider that integrates with your existing EHR system for streamlined processing.
We are honored to offer top-tier service with a 99% retention rate that sets us apart.
