When Associates in Medicine & Surgery (AIMS Florida) decided to introduce Chronic Care Management (CCM), they knew the opportunity was there, but the execution felt overwhelming. Their team was already operating at capacity, and the idea of adding monthly patient outreach, time tracking, CMS documentation requirements, and CPT-based billing seemed impossible to manage internally.

They didn’t need more software.
They didn’t need more training.

They needed a partner who could build, run, & scale CCM for them with zero disruption to their day-to-day operations.

Evocare Billings stepped in and turned a stalled idea into a fully functioning, revenue-producing CCM program in a matter of weeks.

The Challenge

AIMS Florida wanted to launch CCM, but the internal obstacles were clear:

• No dedicated staff to manage monthly chronic-care outreach

• No workflow for documenting CMS-compliant care coordination

• No process for identifying eligible patients

• No structure for tracking time toward CPT 99490 & 99439

• No capacity to build a program from the ground up

CCM was the right move; they just had no bandwidth to execute it.

The Solution

Evocare Billings implemented a fully managed CCM program, custom-built for AIMS Florida and integrated directly into their existing workflow.

What Evocare handled:

• Patient Eligibility Identification
  Automated review of the patient base to identify CCM-qualified individuals.

• Monthly Care Management
  Direct follow-ups, condition-specific support, and ongoing chronic-care coordination.

• Compliance-First Documentation
  Every patient interaction is documented to CMS standards and kept audit-ready.

• CPT 99490 & 99439 Billing Management
  Accurate time tracking paired with consistent, compliant claim submission.

• Clear Monthly Reporting
  Full visibility for AIMS leadership, without requiring staff involvement.

Within weeks, AIMS Florida had a fully operational CCM program running quietly in the background without needing to reassign or hire a single employee.

The Results

AIMS Florida achieved what most practices struggle to do:

• $18,000+ in new recurring monthly revenue

• Launched and scaled in under 90 days

• Zero operational burden on internal staff

• Consistent compliance and audit-ready documentation

• Higher engagement and continuity for chronic-care patients

AIMS didn’t just start CCM; they built a new revenue engine that operates independently and predictably.

Client Testimonial

“Evocare’s team integrated seamlessly into our operations. Their ability to scale our CCM from ground zero to over $18,000/month in such a short time was nothing short of extraordinary. What truly impressed us was how minimal support they needed — they just knew what to do.”
— Diane Baucom, Manager, Podiatry & Internal Medicine, Associates in Medicine & Surgery

Summary

AIMS Florida transformed CCM from a complex, resource-heavy project into a fully managed service line generating reliable monthly revenue. Evocare Billings built the entire infrastructure, executed the monthly workflow, and delivered measurable financial and clinical impact without slowing down the practice.

If your practice wants to launch CCM without adding internal workload, Evocare Billings can design, run, and scale the entire program for you.

👉 Contact us at info@evocarebillings.com or call (323) 412-5399 to discover how we can help your practice thrive.